"Thank You, you have restored my faith in health insurance!"
—Plan Participant

"Praise to your Care Coordinators! They helped me out in a situation with my husband and actually called me back when promised. You guys are on it!"
—Spouse of Plan Participant

"You made me feel good about my insurance; I would recommend your company to anyone."
—Plan Participant

"Thank you for taking good care of me. I just wanted you let you all know how much I appreciate what your company has done for me."
—Plan Participant

"I called in regarding a biopsy that I was scheduled to have. I assumed it would take a least a couple of days, but your Care Coordinator got this approved in less than an hour! I am very pleased with your plan and keep up the good work!"
—Plan Participant

"Just wanted to say that one of your Care Coordinators was incredibly helpful. She figured out a coding error on my health insurance. She was extremely helpful and followed through. I am very happy. Please tell her great job!"
—Plan Participant

"I’ve had to deal with many customer service representatives in my years, and I really appreciate the time and consideration your Care Coordinators took in helping me. Never did they make me feel rushed, or feel uneducated… Heck, I’m a nobody, but even a nobody knows what it feels like when someone treats them like a somebody!"
—Plan Participant

"I wanted you to know that your Care Coordinators are the most helpful people I have ever dealt with. This is a wonderful program and I really appreciate it. I am chronically ill and have had three surgeries and they made everything run so smoothly. You have taken so much pressure off of me and this is the best program I have ever experienced!"
—Plan Participant

"Let me be the first one to tell you today, Thank you. You are the greatest thing since pockets on a shirt, right up there with sliced bread."
—Plan Participant

"I just wanted to pass along a quick thank you for everything because I have had such a fantastic experience with Coordinated Health/Care. This is my second baby and it has been absolutely seamless with the insurance company!"
—Spouse of Plan Participant

"Near sainthood, lots of patience, finds the answer, never leaves me wondering."
—Plan Participant

"Extremely helpful, resolved all my issues, got my claims paid."
—Plan Participant

My Care Coordinators are so far ahead of me, they think of the answer before I even know the question."
—Plan Participan

"Thank you for everything you did for my wife. She has passed away on 12/21. Wanted to personally thank you for all you have done. You went out of your way to help us get hospital claims paid and get the medicine she needed."
—Plan Participant

"I cannot thank you enough for what you did for my wife and me in handling her case. I know that it turned into more than just another case. My wife has that effect on people. Through all of her doctor’s appointments, chemo treatments, and surgeries we never had to worry about dealing with insurance. You ALWAYS had us covered and made sure that we didn't have to stress about insurance. For that we are extremely grateful. I know she confided in you and trusted you in making medical decisions. I thank you for being more than just her case worker, you were her friend. She found so much comfort in talking with you during her darkest times. Again, thank you sooo much for helping us and thank you more for taking care of my wife."
—Spouse of Plan Participant

"Unfortunately, my husband and I have had to use the health plan a lot this year. I wanted you to know that I have called the Care Coordinators quite a bit and everyone I speak with is friendly, helpful, and solves my problem or answers my questions every time. Customer service in most companies is bad but you guys go above and beyond and have the best customer service I have ever experienced."
—Plan Participant

"I really enjoy talking to the people at this company. They always seem to know what they are doing. They have never been irritable, or short tempered or hateful with me. They are really nice. I think they go above and beyond what they need to and think they should be recognized for that."
—Spouse of Plan Participant

"Congratulations for having the easiest, friendliest people that I have ever dealt with at an insurance company."
—Nurse, Provider’s Office

"You’re really nice to work with…most insurance companies are not. I really appreciate you guys."
—Nurse, Provider’s Office

"It’s the smoothest implementation we have ever done!"
—Client

"Coordinated Health/Care has improved the health of our associate and has saved the company money."
—Client

"Good customer service; the company doesn't seem to worry about whether there is compensation for what they're doing for us—no nickel and diming."
—Client

"Your services are now 'proven' to us. Our plan has continued to run smoothly and has allowed us to stay self-insured —a portion of that is attributable to Coordinated Health/Care! Thanks."
—Client

"Coordinated Health/Care has met or exceeded all our expectations. Service has been excellent, response to suggestions has been prompt, relationship with personnel has been appropriate ... Importantly, Coordinated Health/Care has delivered!"
—Client

"You have succeeded at the goal of keeping our costs below national trends while helping our employees battle the user-unfriendly health system."
—Client

"Coordinated Health/Care has been a great advocate for our employees with health insurance plan questions and is quick to respond to every call received."
—Client

"Very organized and efficient. Always helpful. Have been a great asset for the HR team as well as reducing claims."
—Client

"Coordinated Health/Care is simply the best healthcare consultant/administrator I have ever dealt with. They have saved our company millions of dollars. They have the best patient advocacy model I have ever seen. Their customer focus is extraordinary. My only regret is that I didn't discover them eight years ago."
—Client

"Let me count the ways: Coordinated Health/Care is a "can do" team; they lead our healthcare team; they’ve reduced our rate of increased cost since 2006; they share successes from other clients; they listen, encourage and lead or follow, depending upon the circumstance. They’re one excited group of smart, hard working healthcare specialists; they do the work we can't do (personalized mailings); when we have an idea, they make it better! Thank You!"
—Client

"I can't imagine how we handled our employees’ calls and needs prior to our relationship with Coordinated Health/Care. They assist our plan participants in ways that we never could – working through health events, making calls to the providers, retrieving medical records to transfer to a new provider, etc. I also can't imagine going forward without having this option available within our medical coverage offering."
—Client

"Just a short note to let you know how pleased I am with the work you are doing on behalf of our company. Our weekly calls with your staff are 1st class. Your involvement with us and our members clearly indicates your commitment to our program. Many thanks!"
—Client